This Privacy Policy explains how BetaEdge Systems & Software Design L.L.C (“BetaEdge,” “we,” “us”) handles information collected through this website. It applies to visitors, prospective clients, and anyone who contacts us through digital channels. It does not cover paid engagements, which are governed by the contract signed for that engagement.
Information we collect
- Contact form data: name, company, work email, phone (optional), service interest, industry, budget, timeline, preferred contact method, message, and the page the form was submitted from.
- Analytics data: standard web analytics signals (page views, referrer, approximate location, device and browser) via tools such as Google Analytics or Microsoft Clarity if enabled.
- Cookies: a small number of strictly-necessary cookies for site function, plus analytics cookies if enabled. You can clear or block cookies in your browser settings.
- AI chat assistant: the website may use an AI chat assistant to answer questions and process inquiries. Chat messages may be stored to respond to requests, follow up on business enquiries, and improve service quality. If you share contact details in chat, they are treated as a business inquiry. Please do not enter passwords, payment details, or sensitive personal data into the chat.
How we use this information
- To respond to inquiries and proposals you initiate.
- To send transactional follow-ups directly related to your inquiry.
- To improve our website, content, and services.
- To meet legal, regulatory and audit obligations applicable to BetaEdge.
We do not sell personal data. We do not share personal data with third parties for advertising.
Sub-processors
We may use trusted infrastructure and CRM providers to process the data above (for example, email delivery, CRM, and analytics providers). These providers process data only to deliver their service to us.
Data retention
Contact form submissions are retained for as long as needed to respond to your inquiry and for a reasonable follow-up period. Analytics data is retained per the provider’s defaults unless we adjust them.
Your rights
You may request access to, correction of, or deletion of personal data we hold about you by emailing info@betaedgetech.com. We will respond within a reasonable period.
UAE business context
BetaEdge is established in the United Arab Emirates. Where applicable, we align our handling of personal data with UAE data protection guidance and the requirements of UAE regulators relevant to our clients’ sectors.
Contact
For privacy questions, email info@betaedgetech.com or call +971 55 952 8781.
Changes to this policy
We may update this policy from time to time. The “Last updated” date above reflects the most recent change.