Case study
Real Estate CRM & Communication Platform
A UAE real estate group was losing leads between property portals, agents and a fragmented CRM. Owner, tenant and broker communications were scattered across email, WhatsApp and SMS, with no unified view per contact and no reliable agent attribution.
3x faster
Average lead response time
Unified
Owner / tenant / broker comms
Real-time
Leadership dashboards
Scope
Custom real estate CRM, multi-channel lead capture from property portals and digital channels, owner/tenant/broker communication hub, leadership dashboards, and integration with email and SMS providers.
Solution
A custom real estate CRM with automatic multi-channel lead capture, intelligent routing to agents, a unified communications hub for owners, tenants and brokers, and dashboards for sales and leasing leadership. Every interaction is attributed to an agent and a channel.
Outcomes
- Faster follow-up on every inbound lead
- One source of truth for agent activity and pipeline
- Unified resident, tenant and broker experience
- Sales leadership dashboards refreshed in real time
More proof
Other systems we’ve delivered in the UAE.
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